Welcome to Relay Oklahoma
What is Relay Service?
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Relay communications service provides full telephone accessibility to people who are deaf, hard-of-hearing or speech disabled. Specially trained Communication Assistants (CAs) complete all calls and stay on-line to relay messages either electronically over a Teletypewriter (TTY)/Telecommunications Device for the Deaf (TDD), or verbally to hearing parties.
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The service, known as Relay Oklahoma in your state, is available 24 hours a day, 365 days a year, with no restrictions on the length or number of calls placed. This valuable communications tool gives all individuals who are deaf, hard-of-hearing or speech disabled the opportunity to make personal and business calls just like any other telephone user.
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Both TTY/TDD and voice users may initiate calls through Relay Oklahoma. The toll-free access numbers are: 1-800-722-0353 or 1-800-522-8506 (TTY/TDD/Voice).
Helpful Information for Using Relay Oklahoma
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Relay Oklahoma is strictly confidential. All calls will be kept private, and no records of any conversations will be maintained. Relay CAs will not share information regarding the contents of any relay call, unless they are required to do so by state or federal law.
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Relay Oklahoma provides optional ways for your call to be handled. When communicating with a CA, you may request one of the following:
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Ask the CA to type and speak exactly what is said. (Result: The CA will reproduce the exact conversation.)
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Ask the CA not to announce your call. (Result: The CA will not initially ask the called party if he or she has ever received a relay call, and will not explain the service.)
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Ask the CA to use voice carry-over (VCO) or hearing carry-over (HCO). (Result: This provides direct communication when callers with hearing or speech disabilities use their own voice or hearing.)
For more information on relay communications, please call Sprint's Customer Service Center: 1-800-676-3777 (TTY/TDD/Voice)